The first step is to complete our online contact form. From there, we'll be in touch to arrange a quick Discovery chat. This allows us to fully outline the project's goals. Following that, we'll provide you with a comprehensive Project Proposal that details the timeline, investment, and all final deliverables.

Every project is different, so it's priced individually based on the specific deliverables and strategic work required. We always take your available budget into consideration and put together a tailored proposal that offers the best value for your specific business goals and requirements.

The timeline is an estimated figure, typically running from 2 to 8 weeks from start to finish. This timeframe can vary based on the final scope, the speed of your feedback, and any revisions required. We'll provide a schedule once all project details are confirmed and do our best to stick to it.

A logo is just one tiny piece of the puzzle. It's the face, but not the whole personality. Our focus is on building the full system: the logo, the colours, the fonts, the photography style, and the way the brand speaks. We build the full brand identity system so your business is clear, consistent, and makes an impact everywhere, not just on a business card.

Yes, we do. While our projects include a handover and full Brand Guidelines for self-management, we know that sometimes you need extra help. We offer ongoing support for our clients, which can be tailored to fit your needs, whether that's for small updates, design changes, or general advice on rolling out your new brand.

We mitigate that risk by spending significant time on Discovery & Research upfront, so we align our vision perfectly. Our process includes set rounds of revisions. If we still don't land it, we'll discuss the issue, but our initial contract ensures we have clear terms to protect both your investment and our time.

You do. Once the final invoice is paid, the full copyright is transferred to you. We provide you with all the necessary final files and comprehensive Brand Guidelines so you have full ownership and control over your brand identity going forward.